The Doctors and staff took such amazing care of our Bailey dog. She had many health issues. They always got us in quickly and let her hang out in the office all day because we lived far away. Bailey felt comfortable there and she passed away there surrounded by amazing people who cared about her. They also sent a beautiful card and note card with her paw print on it in the mail which was a wonderful surprise. I would recommend them to anyone.
I have been going to Dr Charlibois and his staff since the very early 90's.. Dr Jones is an excellent and compassionate addition to the practice! I don't know how I would get through the tough days without any of them! I really appreciate the patience, warmth, love, kind ness, caring, and willing ness to be there for me and my family ... Thank you again!
It gets no better than the care and attention that we receive at Valley Veterinary. Dr. Charlebois is amazing, explains everything, and does whatever he can to offer affordable and practical care for our cats. Drs. Charlebois & Jones are wonderful, and Helen and the rest of the team are so helpful and friendly. I am thankful to have Valley Veterinary in our community!
The care and compassion of everyone at Valley Vet is unparalleled. Rileigh, Trygg, Ruthie, Saydee, Roscoe and Rosie give you all a huge thumbs up. Thank you!
I have had the most wonderful experience at Valley Veterinary Clinic. The staff is very understanding and down to earth. Dr. Charlebois and Dr. Jones are very knowledgeable and caring. I had to have my cat put down after becoming I'll and Helen and Dr. Charlebois were so compassionate and went above and beyond. I highly recommend this doctors office for your pet care.
They are the Best ! Been going there for years, They have always been there.
This is the only place I will take my fur babies. The docs and staff are amazing
I love the ones that work here. They take every patient into consideration of making them comfortable and at ease. Meeko's reaction to them is amazing. Especially today's appointment. I want to thank you for the love and gentleness you have for the animals. Wouldn't go anywhere else
Ashley Jones is amazing!!! I highly recommend this vet clinic. I have 4 animals and I bring all of them here. I've been a patient for the last 20 years here. I always feel confident they will take the best care of my animals!!!
We have always been with Valley Vet since way back when Dr C had the mobile clinic. I don't think we will ever switch. He did good when he brought Dr Jones on. She shares our love for Dobies which steals our hearts even more. The staff is just absolutely amazing. We love all the techs. They even deal with our mean old min pin with a smile on, they are always kind and caring. Couldn't ask for a better place to take your furbabies.
I love the care Dr. Jones and her staff give my Macey!
When our dog was very sick and nothing we did could help, the vet at the time wanted so much money to have her put to sleep. That’s when I called around and although I wasn’t a customer of theirs at the time, they helped. They were extremely supportive and empathetic. I’m tearing up just thinking about it. My dogs go here and they’ve been nothing but helpful. One dog has significant skin issues and they have been helping us along the way. They care for these animals and their humans. Very much.
Dr. Jones is amazing person an her staff is as well. Dr Jones saved my baby Levi an tho it's been a long road for him she an the staff doesn't give up on ways to help him. He a very picky chihuahua an the love an trust they have formed is truly the best. Thank you to all of you. I recommend taken your animal to Valley Veterinary Clinic everytime for anyone who has an animal for you will not find better staff, Doctors or Love, kindness an compassion for you an ur animal.
Dr. Jones is very knowledgeable and has taken care of my fur babies for many years. The care and compassionate displayed throughout the clinic is obvious. And that makes all the difference.
Black River Valley Veterinary Clinic is the absolute best! I cannot express how wonderful they have been taking care of Cully, the girls and all of our litters. They sent us home with 4 small vials of Cully’s fur for us and each of our girls and today we received a very heartfelt personal card with his 🐾 for the loss of our beloved Cully Bear.
Last night my puppy, Bella, whom I've had about a week, injured her leg because my big dog kinda ran on top of her in his excitement, not seeing her (it was dark out and she's black). She was screaming in pain and I was completely panicked, convinced something was broken (nothing broken thankfully). Dr.Cross and tech, Hannah, met us at the clinic and were so good and kind to her and me. Dr.Cross has been very helpful answering all my questions today,the day after, that my brain just couldn't focus on last night. What wonderful people. Bella and I thank you for all your help and kindness. God Bless!!